---
title: "❗ Trading Errors FAQ"
description: >-
  Find solutions to common trading errors like insufficient balance, limit price
  issues, order minimums, and wallet signature failures in this FAQ.
---

> **For AI agents:** the complete documentation index is at [llms.txt](/llms.txt). Append `.md` to any page URL for its markdown version.

## ⚠️ Common Order Errors

### ❌ "Amount/Shares Required" or "Must be Greater than 0"

This error appears when you haven't entered an amount or entered zero. Make sure to:

- Enter a valid number for your order
- Use positive numbers only
- Include the amount you want to trade

### ❌ "Minimum is 1 share" or "Minimum 1 shares for limit orders"

All orders must be for at least 1 share. This ensures meaningful market participation. For buy orders, adjust your amount so that amount ÷ price ≥ 1 share.

### ❌ "Insufficient balance"

You're trying to place an order that exceeds your available balance. To fix this:

- For buy orders: Add more funds to your account or reduce your order size
- For sell orders: Make sure you have enough shares to sell

### ❌ "Minimum buy order value should $0.50"

- At the minimum, the total value of an order must be above 50 cents. 

### ❌ "You can only buy $x.y"

- The total $ amount/value the user can hold in 1 market is capped at $5000. 
- If user tries to execute orders beyond this cap, the UI would show them the difference i.e. the value they can still execute ($.xy)



## 🎯 Limit Order Specific

### ❌ "Limit price is required" or "Limit price must be greater than 0"

When placing a limit order, you must:

- Enter a specific price
- Use a price greater than zero
- Include the price you're willing to buy/sell at

### ❌ "Expiration time is in the past."

The expiration time you've set for your limit order is in the past. Choose a future time for your order to remain valid.

## ⚠️ Market Status Errors

### ❌ "No matching order found in the order book. Please try again later."

This occurs with market orders when there are no matching orders available. Try:

- Placing a limit order instead
- Waiting for more market participants
- Adjusting your price point

### ❌ "Cannot place order because event is inactive/deleted"

The market you're trying to trade on is no longer active. This can happen if:

- The event has concluded
- The market has been deleted
- The market has been paused

Refresh your page to see the current market status.

## 🛠️ Technical Issues

### ❌ "User rejected request. Make sure your browser is allowing popups."

This happens when you (or your browser) decline the wallet signature request. To place orders:

- Allow popups in your browser
- Accept the signature request in your wallet

### ❌ "A signing error occurred, possibly due to a duplicated order. Please try again."

There was an issue with the order signature. This can happen if:

- The same order was submitted twice within a short time frame and the first one was not processed properly
- There were connection issues
- Your wallet encountered an error

Try submitting your order again.

### ❌ "Failed to submit trade."

There was an issue when submitting your trade. This can happen if:

- Your wallet failed to broadcast the transaction
- The transaction was not accepted by the network

Try submitting your order again.

## 📏 Size and Balance Limits

### ❌ "You can only buy \[amount]"

Each market has a maximum size limit to ensure market stability. If you see this:

- Reduce your order size
- Split your order into smaller amounts

## 🌍 Geographic Restrictions

### 📈 Trading Unavailability Notice

Trading is not available to users who are:

- Residents of the **United States, Singapore, France, Taiwan, China, Thailand, the Cayman Islands, Cuba, Iran, North Korea, Russia** and **Syria** and all sanctioned countries.

Please review our [Terms of Service](https://forkast.gg/user-agreement) for complete details on trading restrictions.

## 🆘 Still Having Issues?

If you encounter any other errors or need assistance:

- Refresh your page
- Try using the Chrome browser as it offers the best experience 
- Check your internet connection
- Contact support if issues persist

Remember to always trade responsibly and within your means. Market conditions can change rapidly, and all trades carry risk.